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I got a new phone number and no longer have my old number?

  • Updated September 30, 2021 14:54

Contact support to update your phone number as soon as possible. Be prepared to provide verification of identity documentation.

 

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  • How do I move 2-step verification to my new device when I don’t have access to my backup recovery codes or my old device?
  • How do I move 2-step verification to my new device using my backup recovery codes when I no longer have access to my old device?
  • How do I move 2-step verification codes to a new device while I still have access to the old device?
  • I got a new phone number and no longer have my old number?
  • What if I have a new phone number and still have my old number?
  • Why am I not receiving SMS codes?
  • How can I change my 2-step verification method?
  • I am an existing customer, how do I enable Authenticator Verification?
  • How to enable 2-step verification?
  • Can I turn 2-step verification off?
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