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  3. 2-Factor Authentication

What features require 2-step verification?

  • Updated September 30, 2021 14:54

2-Step verification is required when logging into your Voyager account or when withdrawing cash or crypto.

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  • Why am I not receiving SMS codes?
  • Which 2-step verification methods does Voyager support?
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  • What is an Authenticator App?
  • I am an existing customer, how do I enable Authenticator Verification?

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  • How do I move 2-step verification to my new device when I don’t have access to my backup recovery codes or my old device?
  • How do I move 2-step verification to my new device using my backup recovery codes when I no longer have access to my old device?
  • How do I move 2-step verification codes to a new device while I still have access to the old device?
  • I got a new phone number and no longer have my old number?
  • What if I have a new phone number and still have my old number?
  • Why am I not receiving SMS codes?
  • How can I change my 2-step verification method?
  • I am an existing customer, how do I enable Authenticator Verification?
  • How to enable 2-step verification?
  • Can I turn 2-step verification off?
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