Account Management
- What did Voyager Announce?
- How and when can I access my cash?
- What will happen to the crypto in my account? Can you tell me how much of my crypto I’ll get back?
- What is a Notice of Commencement, and why did I receive one?
- Is my cash FDIC insured? Why did Voyager’s website change the way it talked about FDIC insurance?
- I have a question that isn’t answered here. Where can I get more information?
- How can I file a claim? Is there a date by which I must file a claim?
- Is this the final reorganization plan?
- Why is Voyager undergoing financial restructuring if it intends to continue operating?
- When the platform re-opens, will I get back what I had on the platform before the filing?
- How long will the restructuring process take?
- Is the app still working?
- Can I still withdraw assets from the platform? Can I enter trades?
- I have a Voyager debit card. How is it impacted by this announcement?
- What does "strategic alternatives” mean? Is Voyager up for sale?
- What is happening at Three Arrows Capital? Why haven’t they repaid your loan(s)? Press reports state they have been forced into liquidation; what does that mean?
- Media reports are saying that FTX / Alameda bailed out Voyager. If that’s the case, why do you need to halt withdrawals?
- Does Voyager Offer Phone Support?